Case Study: Mailbox for One User Over Months

This block is the first thing the model sees in every Mailbox session for a user named Nora:

{
  "profile": {
    "tone": "Short and direct; signs as Nora",
    "workHours": "9 to 6, Monday to Friday",
    "neverArchive": ["legal", "payroll"]
  },
  "index": [
    { "topic": "contact/priya", "useWhen": "Mail from or about Priya, her manager" },
    { "topic": "project/warehouse-move", "useWhen": "Mail about the warehouse move" },
    { "topic": "habits/scheduling", "useWhen": "A meeting request needs a time" }
  ]
}