Amazon worked answers

Three answers to Amazon questions, in the same format as the earlier chapter. Each one names the principles it evidences, so you can see how a single story covers more than one.

Question 1: Tell me about a time you had to make a decision without all the data you wanted.

Principles this evidences: Bias for Action, Are Right A Lot, Dive Deep.

Situation: "Our checkout error rate went from about 0.2 percent to 3 percent over a weekend. Roughly 1,400 orders a day were failing. Nothing had been deployed on the Friday, so there was no obvious cause."

Task: "I was on call