Grokking the AI System Design Interview
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Capstone: AI Features for a SaaS Product

The Exercise

Module 1 called this form 3, "add AI to an existing system", and promised that it tests judgment more than machinery.

This exercise combines the product designs and safety controls from this module.

"We're a CRM company: 40,000 business customers, 2 million seats. Leadership wants AI across the product this year. Think email drafting, call summaries, 'ask questions about my pipeline.' You're the architect. Design it."

Avoid building three separate implementations of the same model access, safety, and monitoring components.

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