Grokking the AI System Design Interview
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Capstone: AI Features for a SaaS Product

Know the Vocabulary

This lesson uses the terms below many times. Read them once now, and come back here when a later section needs one.

  • SaaS (software as a service): Software that customers rent and use over the internet. They usually pay per seat each month, and a seat is one user's license.
  • CRM (customer relationship management): A product where sales teams keep their accounts, contacts, deals, emails, and calls.
  • Tenant: One customer company of a SaaS product, with its own users and its own data

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