Grokking the AI System Design Interview

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Evaluating LLM Systems

1. The Problem Nobody Had Before

Every predictive system back in Module 3 came with a free evaluation, built right into the product itself. The click happened, or it did not. The delivery took 34 minutes. The chargeback arrived. Generative systems break that luxury completely. "Summarize this meeting" has a thousand acceptable outputs and no single correct label anywhere. "Was this support answer good?" is a judgment call, not a fact you can just go observe

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